Local Agencies and Services

Local Agencies and Services

If you are aware of other highly useful community services that address the needs below, please send their names and contact information to our Care Team. A brief assessment of what they do best would also be helpful. Please email the Care Team or call (408) 867-1000, ext. 239.


Need Assessment and Referral

Dial 2-1-1  for excellent care response and comprehensive referral service. This is a free, non-emergency, telephone service that connects callers with hundreds of community services. A trained, caring professional fields calls 24 hours a day, identifies needs and makes referrals for basic needs, counseling, health services, employment assistance, child & elder care, immigration assistance and much more.


This number is a superb resource for those who have multiple survival needs and difficulty navigating the labyrinth of public and private social services.

Food

Saratoga Federated Church  –  (408) 867-1000

for Safeway cards: Given to those who qualify on Thursdays from 1:00 to 2:00 pm while they last. It is best to call, and ask the Care Team if cards are still available before making a trip there. Limitations: Only 1 person per family can receive a voucher. Maximum assistance is 2 times in 12 months. Minimum of 90 days between assistance dates.  


During COVID-19 Shelter in Place: Limited assistance is available. Email care@saratogafederated.org or leave a phone message on the Care extension (408) 867-1000 x239.


Food Connection  –  (800) 984-3663  

www.shfb.org

for food assistance: Open Monday – Friday 8:30 am to 4:00 pm has information on Hot Meal programs as well as grocery programs in the county


Sunnyvale Community Services  – (408) 738-4321

www.svcommunityservices.org


Loaves and Fishes Family Kitchen  – (408) 922-9085

www.loavesfishes.org


CalFresh Program – (408) 271-5600 or 877-962-3633

www.sccgov.org

Senter Road Office, San Jose


State of California  "My Benefits CalWin" – (877) 847-3663

where residents learn about and apply for medical, food, and cash assistance programs  

www.mybenefitscalwin.org


Women, Infants and Children (WIC) – (888) 942-9675

www.cdph.ca.gov/


Housing and Survival

Santa Clara County Assistance Application Center  – (408) 271-5600

https://www.sccgov.org/sites/ssa/Pages/ssa.aspx

for food assistance, health coverage, financial assistance


City Team  – (408) 232-5600

www.cityteam.org

for hot meals, shelter for homeless; recovery for addiction; family assistance; assist pregnant women in crisis.


Life Moves: Breaking the Cycle of Homelessness  – (408) 271-1630 for women and (408) 271-5160 for men without children

http://lifemoves.org (formerly InnVision)

for emergency shelters and programs to aid people in transition.


HomeFirst Homeless Helpline  – (408) 975-1440 or (408) 510-7600

City of San Jose Housing Department and HomeFirst

www.sjhousing.org or www.homefirstscc.org/our-programs/

List of affordable housing for families and seniors

www.sanjoseca.gov

San Jose Homeless Services PDF

ca-sanjose.civicplus.com/DocumentCenter/View/11171


Sacred Heart Community Services  – (408) 278-2160

www.shcstheheart.org


West Valley Community Services  – (408) 255-8033      

www.wvcommunityservices.org

for housing assistance, family support services such as referrals, food, clothing, shelter, affordable housing, financial assistance and case management.


Utilities

PG&E Assistance – (800) 743-5000

for need based relief. Ask for a senior supervisor

www.pge.com


Low-Income Home Energy Assistance Program (LIHEAP) –  (916) 576-7109

https://www.csd.ca.gov/Pages/LIHEAPProgram.aspx

for help paying utility bills


Employment

Government Programs and Resources  


California Employment Development Department (EDD) –  (800) 300-5616 for information on unemployment insurance benefits, labor market, jobs, training, health coverage, unemployment insurance, benefits, filing a claim, and COBRA. Department website provides essential practical information.  www.edd.ca.gov


NOVA Workforce Development - Job Seeker Resources

for motivation through education. They enable jobseekers to transition back into the workforce by providing new skills, connections, information, and opportunities.

www.novaworks.org


NOVA Job Center

505 W. Olive Avenue, Suite 550

Sunnyvale, CA 94086

(408) 730-7232 


NOVA Job Center

1777 Borel Place, Suite 500

San Mateo

(650) 581-0058


NOVA Youth Employment Program

www.youthatwork.org  

505 W. Olive Avenue, Suite 630

Sunnyvale, CA 94086

(408) 568-7776

Email: youngadults@novaworks.org

 

work2future 

for job seeker coaching and training. The local administrative arm of the Workforce Investment Act of 1998 (WIA) features: talent coaches, workshops, training classes, and other job seeker services. 

www.work2future.biz


San José Job Center

Kirk Community Center

1601 Foxworthy Ave,

San José, CA 95118

408.794.1100

 

North San José Job Center

California EDD

1901 Zanker Road

San José, CA 95134

(408) 216-6200

 

Gilroy Job Center

South County Social Services

379 Tomkins Ct.

Gilroy, CA 95020

(408) 758-3477


CTC Partner Affiliate - ConXión to Community

749 Story Road

San Jose,CA 95122

(408) 213-0961


work2future Youth Training Center

2072 Lucretia Avenue

San Jose, CA 95122

(408) 794-1234


Community Programs and Resources


CSIX Connect 

for mutual encouragement and self-education through selected guest trainers. Networking support group that helps individuals in career transition to significantly improve their job search success through education, in-person networking, and mutual support. Agenda includes new member introductions, job lead announcements, contact requests, and networking time. See three locations below. Check website for programs and registration. 

www.csix.org/


Networking Lunch (Note: all meetings are held online via Zoom until further notice. See website for meeting details.)

Saratoga Federated Church

20390 Park Place

Saratoga, CA

(408) 867-1000

Every Thursday 10:00am to 1:00pm

Cost: $5

Career Actions Ministry

offers hope and encouragement to anyone who is facing the of job transition. Once a month, we have a large group meeting which provides practical training on job search skills and networking. CAM is for both job seekers and employed “Good Samaritans” who want to help.

Large group meetings typically held second and fourth Saturdays, 9:30 to 11:30 am

1677 Miramonte Ave, Mountain View Campus, Fellowship Hall (via Zoom until further notice - see website)

menlo.church/mountainview/group/careeractions


Medical

Santa Clara Valley Medical Center  –  (408) 885-5000

751 South Bascom Avenue, San Jose, CA 95128

For underinsured or low income patients. Direct those with non-urgent needs to the Express Care Clinic next to the Emergency Room. Direct those with psychological issues to the Central Mental Health unit (on the same campus). Central Mental Health has a direct line: (408) 885-6220. The Social Service and Care Management unit is also directly accessible for practical guidance: (408) 885-5504, option 2.


Fee Free Health Coverage for Children who participate in MediCal


Dental

Note: All of the following county services are free or inexpensive. Complex conditions are treated—i.e. for meth-mouth, they will do full upper/lower extractions and arrange for dentures. Individual should call before attempting to receive services. They may have to get in line early and be prepared to wait for several hours. It is worthwhile if the individual desperately needs dental services and cannot afford them.


Valley Health Center Tully (888) 334-1000 (for appointments and advice)

www.scvmc.org

500 Tully Road, San Jose, CA 95111

They have several medical services and a dental clinic. Individual should call the toll-free number to get instructions on how to receive services.


Santa Clara County Dental Call Center (408) 808-6102


Highland Hospital E Wing (510) 437-4473

1141 East 31st Street, Oakland, CA 94602

They will do dentures and other specialty services for dental needs. They only serve the first ten people. Get clients there by 5:00 am to ensure they will be seen.


Vision

Vista Center for the Blind and Visually Impaired

(800) 660-2009  vistacenter.org

Vista Center empowers individuals who are blind or visually impaired to embrace life to the fullest through evaluation, counseling, education and training.


Locations:

2500 El Camino Real, Suite 100

Palo Alto, CA 94306

(650) 858-0202


101 North Bascom Avenue

San Jose, CA 95128 

(408) 295-4016


3315B Mission Drive

Santa Cruz, CA 95065

(831) 458-9766


Counseling

All of our pastors do some counseling, each within their scope of competency. And, all are able to make issue specific referrals to local professional talent. If your situation is more complicated, you can make an appointment with Pastor Engelson for assessment and referral.


In our region professional care is often expensive. Some clinicians have negotiable rates when clients have financial hardship. If you need immediate access to low cost counseling, investigate the resources at Advent (below).


Advent Group Counseling Center – (408) 281-0708

An affordable sliding scale is based on income and household size

Rates for care by trainees and Interns: $20-45

Rates for licensed/associate therapists (proven professionals): $50-115 

90 Great Oaks Blvd., Suite 108, San Jose, CA 95119

www.adventgm.org/


Seniors

Alzheimer’s Association Helpline – (800) 272-3900

www.alz.org/norcal


Heart of the Valley - (408) 241-1571

A nonprofit, all volunteer organization helping seniors 65 years or older in West Santa Clara Valley by offering services and programs which help them maintain their independence. 

servicesforseniors.org


Santa Clara County District Attorney Elder Financial Abuse Hotline - (855) 323-5337

www.ifa-fiv.org/partner-profiles/national-committee-for-the-prevention-of-elder-abuse-ncpea/


National Council for Aging Care's Guide to Recognizing Elder Abuse and Knowing Your Rights?

http://www.aginginplace.org/guide-to-recognizing-elder-abuse/

Sourcewise Community Resource Solutions (includes Medicare Supplemental Insurance Counseling) – (800) 434-0222 or (408) 350-3200

http://www.mysourcewise.com​

www.medicare.gov


SALA Senior Adults Legal Assistance - Central Office (408) 295-5991, (408) 847-7252 South County, (650) 969-8656 North County

www.sala.org


Teens

CORA Teen Hotline  – (650) 259-8136


24 hour Youth Crisis and Teen Health Hotline for any reason – (888) 247-7717


Your Life Your Voice

www.yourlifeyourvoice.org

24 hour teen crisis hotline. (800) 448-3000

The Boys Town National Hotline is a ​free hotline available to kids, ​teens and young adults at any time. We provide help when you need it most. Call, chat, text or email. We are here to talk if you're depressed, contemplating suicide, being physically or sexually abused, on the run, addicted, threatened by gang violence, fighting with a friend or parent, or if you are faced with an overwhelming challenge.

Onyourmind.net– Online Resource

www.onyourmind.net

This local (for residents of the Bay Area), live chat room is available Monday-Thursday 4:30-9:30 p.m. during the school year. It provides a safe and anonymous place for teens to get information and support from other teens (during Covid-19, chats may be answered by trained Crisis Center staff). You can talk about anything that’s on your mind, including relationships, school, depression, stress, suicide, friends, parents, cutting, identity, and health. You can also submit a question to be answered on the Q&A page, or connect to resources for additional information and support.


The Trevor Project

The Trevor Project

A national 24-hour, toll free confidential suicide hotline for LGBTQ youth. (866) 488-7386


LearnPsychology.org

www.learnpsychology.org/suicide-depression-student-guidebook/

Suicide and depression awareness for students.  If a suicide attempt seems immediate, call 911. If the threat is urgent, you can also call the National Suicide Hotline at 1-800-273-TALK, 1-800-SUICIDE, your local crisis center, dial 911, or take the person to an emergency room. Remove guns, drugs, knives, and other potentially lethal objects from the vicinity (home and car) but do not, under any circumstances, leave a suicidal person alone.


Suicide | Self-Injury

National Suicide Hotline – (800) SUICIDE (784-2433)


California Youth Crisis Line – (800) 843-5200


Santa Clara County Suicide and Crisis Hotline

(855) 278-4204 or text RENEW to 741741

(408) 279-3312 (Central County)

(650) 494-8420 (North County)

(408) 683-2482 (South County)


Uplift Family Services (formerly EMQ) Crisis Team –  (408) 379-9085

https://upliftfs.org

24-hour mobile response team - can come to your home to stabilize a mental health crisis and assess if a psychiatric hold is needed. Provides crisis de-escalation, 5150 evaluations and referrals for children (up to ages 17) and their families.


Emergency Psychiatric Services (EPS) –  (408) 885-6100

www.scvmc.org

871 Enborg Court, San Jose, CA 95128

Operated by the Acute Psychiatric Services Division of the Valley Medical Center (VMC) EPS is the only 24-hour locked emergency psychiatric room in Santa Clara County. Access requires a 72-hour hold.


Mental Health Urgent Care –  (408) 885-7855

www.sccgov.org

In the southeast corner of the same building that houses Emergency Psychiatric Services (EPS), Mental Health Urgent Care is a walk-in outpatient clinic, providing screening, assessment, crisis intervention, referral and short-term treatment (up to 60 days) to voluntary mentally ill. Map: SCVMC_Campus_Map


The Suicide and Crisis Services of Santa Clara County – (408) 885-6216

www.santaclara.networkofcare.org and www.suicide.org

For a cost-free drop-in Survivors of Suicide Support Group (SOS) where adults who have lost a loved one to suicide can meet weekly to process some of the thoughts and feelings they are experiencing as a result of their loss. Call for the meeting times.


Suicide Prevention in College - (800) 273-TALK (8255)

www.affordablecollegesonline.org/college-resource-center/college-suicide-prevention/

A resource guide on emergency assistance, warning signs & prevention of suicide in college students.

www.accreditedschoolsonline.org/resources/suicide-prevention/ (for parents of high school or college students)


Mental Health Online

(see Teen section for youth focused internet resources)


healthyplace.com

As the first social networking site to focus on mental health treatment and wellness, this online community includes individuals, their family members, loved ones and friends who want to easily and interactively obtain knowledge about symptoms and treatments in a supportive community environment. This site is not faith-based. Different chat rooms are available for those struggling with depression, anxiety, eating disorders, self-injury, and other conditions. The site requires registration for chatting.


Newhopeonline.org - (714) 639-4673

As the first U.S. 24-hour nationwide suicide prevention and telephone counseling center sponsored by a Christian church, it utilizes a team of over 350 volunteer counselors. It may be best suited to participants who identify as Christian.


www.affordablecollegesonline.org/college-resource-center/college-student-mental-health/

A student's guide to recognizing disorders, seeking help and promoting mental health wellness.


Debt and Bankruptcy

San Jose Free Clinics

www.canb.uscourts.gov

The website for the US Bankruptcy Court has extensive information on bankruptcy. For the free clinics, go to the Pro Se/Pro Bono Services tab under Quick Links. 


Debtors' Rights Clinics, Pro Bono Project –  (408) 998-5298

www.probonoproject.org

480 North First Street, San Jose, CA

Pre-bankruptcy advice and limited help is offered. Find out what rights you have, and whether bankruptcy is the answer for you.


Debtors' Advice Clinics –  (408) 288-7030

law.scu.edu

The Katharine and George Alexander Community Law Center

1030 The Alameda, San Jose, CA 95126

See website and find Advice Clinics under the heading "Our Services." The clinics are by appointment only and are also available in Spanish. 


Consumer Credit Counseling Service of San Francisco – (800) 777-7526

www.cccssf.org

595 Market Street, 15th Floor, San Francisco, CA 94105

How to Communicate with a Creditor – One of many resources posted on website of Consumer Credit Counseling Service of San Francisco (see above). They strongly recommend personal contact with credit agencies, on phone but also in writing.


Money Management International – (866) 889-9347

www.moneymanagement.org

Oakland Branch/East Bay Branch: 1901 Harrison Street, Suite 1100, Oakland, CA 94612

 

Useful Debt-Recovery Publications


Knee Deep in Debt – published by the Federal Trade Commission: http://www.consumer.ftc.gov/topics/dealing-debt. Describes options. Recommends first step is to contact creditors. They point to the US Trustee Program as government approved organizations to handle bankruptcy.

www.usdoj.gov/ust


Legal Aid

Free Legal Aid 

www.freelegalaid.com

Website with many resources from a DIY standpoint.


Free & Low Cost Legal Help from Santa Clara County Courts

Self-Help Center/Family Law Facilitator's Office

Family Justice Center Courthouse: 201 N. First Street, San Jose, CA

Santa Clara Superior Court


Bay Area Legal Aid Santa Clara County – (408) 283-3700

4 North Second Street, Suite 600, San Jose, CA 95113

Case Types: Domestic Violence, Housing, Public Benefits and legal aid referral.

Case Restrictions: Low-income. 

http://www.baylegal.org



Domestic Violence

Next Door Solutions to Domestic Violence  – Hotline: (408) 279-2962

www.nextdoor.org

Provides victims of domestic violence with safe, effective alternatives to a life of fear, danger and few options.


National Coalition Against Domestic Violence

www.ncadv.org

For help understanding domestic violence and it’s ramifications. Website includes a list of additional contacts and resources.


Addiction - Selected Local Leads

Alcoholics Anonymous in Santa Clara, California

24-Hour Help Line: (408) 374-8511

274 E. Hamilton Avenue, Suite D

Campbell, CA 95008

http://www.aasanjose.org/  

Thursday, 8:00 pm at Saratoga Federated Church (Old Post Office Bldg)

14376 Saratoga Avenue, Saratoga, CA 95070

(For more meetings, see list online. All meetings are by Zoom during Covid-19.)


Al-Anon and Alateen in Northern California www.ncwsa.org

Santa Clara Valley Al-Anon Family Groups (408) 379-9375 

www.scv-afg.org   For more meetings, see list online or call (408) 379-1051

Santa Clara Valley Intergroup at Campbell Community Center

1 West Campbell Avenue (Room Q-82), Campbell CA 95008-1039


Debtors Anonymous  –  Toll Free: (800) 421-2383

www.debtorsanonymous.org (For more meetings, see list online)

Tuesday, 12:00 to 1:00 pm at Menlo Park Presbyterian Church (Oak Tree Building)

1158 Johnson Street, Menlo Park, CA 94025


Gamblers Anonymous  – Northern California Hotline: (855) 222-5542

www.gamblersanonymous.org (For more meetings, see list online.)

Wednesday 7:30 to 9:00 pm at Good Samaritan Church

15040 Union Ave., San Jose 95124


Sex and Love Addicts Anonymous (Santa Clara County)  – sfsouthbayslaa@gmail.com

Find a meeting: slaafws.org/meetings​

San Francisco / East Bay Website: www.slaa-sfeb.org


Addiction – Issue Specific Regional Leads